Deposits 

You can deposit any supported currency/asset into CoinList to fund your account. Once your funds are in your CoinList wallet, you will be able to immediately transfer them to CoinList Pro. There are no transaction fees when moving funds from your CoinList wallet to your CoinList Pro wallet. 

USD Deposits 

• CoinList is in the process of upgrading our systems and increasing the number of banking partners available through the platform. Deposits are unavailable for now, as well as ACH Transfers
• If you already have USD in your account:
• Log into your CoinList account, visit https://coinlist.co/wallet_redirect/usd and click “Send to Advanced Trading”
• Input the amount you’d like to send to CoinList Pro
• Click “Go to CoinList Pro”
• Your USD will be sitting in your CoinList Pro account 

Crypto Deposits 

• Log into your CoinList account 
• Visit https://coinlist.co/wallets
• Go to the wallet for the asset you’d like to deposit 
• Click “Deposit” 
• Copy and paste or Scan the QR code to obtain your CoinList wallet address 
• Initiate your transfer 
• Once your crypto is in your account, visit your wallet and click “Send to Advanced Trading”
• Input the amount you’d like to send to CoinList Pro
• Click “Go to CoinList Pro”
• Your crypto will be sitting in your CoinList Pro account 

Withdrawals 

You can withdraw any supported currency/asset out of CoinList to a wallet of your choice. There are no transaction fees when moving funds from your CoinList Pro wallet to your CoinList wallet. 

• Visit https://pro.coinlist.co/settings/transfers
• Select the amount you’d like to withdraw and withdraw that amount to your CoinList wallet 
• Visit the corresponding wallet on https://coinlist.co/
• Click “withdraw” and follow the instructions to execute the transaction 
• For USD, withdrawals via ACH and wire transfer have been disabled. You can convert or trade your USD to USDC or USDT and withdraw
• Conversion fees for USD/USDC will be 0%. Trading fees for the USD/USDT pair will be 0%
• For crypto, you will be able to send an outbound transfer to a wallet of your choosing 

FAQ on Deposits & Withdrawals 

Can I deposit dollars, euro, yen, or other currencies into my account?

• CoinList Pro currently accepts US dollars (USD). We do not currently support other fiat currencies.

Is there a fee to deposit funds in my account?

• No, CoinList Pro does not charge a deposit fee. 

Where can I see a history of my deposit activity?

• To view your transaction history, click on the dropdown menu in the upper right of the platform, select Account Settings, and then choose History.

Enabling and Disabling One-Click Trading

CoinList Pro allows you to choose between submitting orders with a single-click or receiving a notification containing your order details which must be affirmed in order to submit the order into the market.

To manage your order notification settings, click on the dropdown menu in the upper right of the platform, select Account Settings, choose My Preferences, and then enable or disable notifications by using the control next to “Display confirmation dialog before placing trades.”

Note: disabling order notifications will result in orders being submitted immediately into the market upon placement. Please exercise caution when utilizing one-click trading.

Manage Order Status Updates

CoinList Pro allows you to control the amount of order status update messages that you receive.

To manage your order status updates, click on the dropdown menu in the upper right of the platform, select Account Settings, choose My Preferences, and then enable or disable notifications by using the control next to “Display notifications for order status updates.”

Create an account 

• Visit https://coinlist.co/register
• Enter in your first name, last name, and email 
• Create your password
• Your password is required to have a minimum of 10 characters
• Verify your email 

Open up your wallet 

• Visit https://coinlist.co/wallets/new
• Choose your entity type 

For individuals, we require:

• Name
• Country + state of residence 
• Address
• Date of birth 
• SSN (USA only)
• Phone number 
• Selfie 
• Photo of government-issued ID 
• Occupation 

For companies, we require:

• Name of entity 
• Country + state of residence of the entity 
• Company type 
• Tax ID number (US only)
• Incorporation date 
• Incorporation location 
• Company address
• Information on major shareholders (any individual or entity that owns 25%+)
• Documentation attesting to major shareholder ownership 
• Information on the signatory for the company 
• Selfie of the signatory 
• Photo of government-issued ID for the signatory 
• Signatory’s occupation 

Once you’ve provided that information, the last step is to set up 2FA for your account. We recommend using common 2FA applications like Google Authenticator, Duo, or using an Yubikey. 

Creating an API Key

In order to access CoinList Pro’s API, you will need to generate an API key and secret. API keys represent read, write, and/or fund transfer entitlements on a specific CoinList entity's trading account.

To get your unique API key, click on the dropdown menu in the upper right of the CoinList Pro platform, select API, and then click Create New Key.

Accessing API Documentation

Here is the direct link to CoinList Pro’s API documentation.

To access CoinList Pro's API documentation from the trading platform, click on the dropdown menu in the upper right of the platform, select API, and then click API Documentation.

Market orders refer to trades that are purchasing a given asset at the current market price (i.e. spot price) for the asset. You can place a market order by following these instructions: 

• Choose the trading pair - click on the trading pair you want to use to trade 
• Choose the order type - click on the order type you would like to use
• Enter the trade size - define either the amount of crypto or the US dollar notional value to determine the size of the trade
• Specify your order price - if using a price order, such as a limit or stop, enter the price at which you want to place the order. If using a market order, no price needs to be entered.
• Choose to buy or sell - click on the buy or sell button to submit the order

CoinList Pro’s order book supports canceling working orders when in trade mode.

You can cancel individual working orders or cancel all working orders quickly in CoinList Pro’s order module. To cancel individual orders, simply click the trash can icon next to the order you wish to cancel.

In order to invest through CoinList, you need to pass identity verification and KYC/AML (Know Your Customer/Anti-Money Laundering) checks. These checks apply equally to U.S. and non-U.S. residents. In general, you will need to provide name, address, a selfie, and government-issued ID image. 

You can learn more about KYC/AML here.

All questions can be sent submitted through our help portal. 

CoinList is discontinuing support for AngelList logins on CoinList. All legacy AngelList login users were assigned a CoinList account that is associated with their AngelList email. This account contains all of the CoinList account history associated with your AngelList login.

What do I need to do?

To login to your CoinList account, simply click “forgot password” on the CoinListlog in page to generate a new password.

The new password will be unique to your CoinList account and will not impact your AngelList account.

In order to access wallets and trading on CoinList, you may be required to submit additional KYC documentation and set up two-factor (2FA) authentication for your CoinList account. 

Your AngelList 2FA will not carry over to your CoinList account. If you are experiencing issues with your 2FA, you may need to disable your 2FA and re-enable. You can find these settings under "Account" and "Security." If you continue to have issues, please submit a help request on our Help Center to have your 2FA reset. 

If you have already completed these steps, then no further action is required beyond resetting your CoinList password.

Your SSN is required under our KYC/AML policy, a process set by our banking provider. We verify US investor's social security number and birthdate against credit records then verify the investment signatory against OFAC and similar databases to flag prohibited or high risk persons and entities.

1. What is MINA staking?

MINA is the native utility token for the Mina blockchain. Instead of using miners and a Proof-of-Work (PoW) consensus mechanism to verify transactions and maintain the integrity of the Mina blockchain, Mina uses a Proof-of-Stake consensus mechanism. This means that network participants are able to stake a certain amount of MINA for the right to honestly verify transactions on Mina and receive rewards for doing so. Additionally, MINA owners are able to lock their tokens and vote for these network participants, known as validators. MINA holders that lock and vote their tokens receive additional MINA as a reward for voting for honest and active validators on the network. CoinList manages the locking and voting for users who deposit MINA into their CoinList wallet so they can passively receive additional MINA. 

2. How do I earn MINA staking rewards on CoinList?

When you deposit or purchase MINA on CoinList, you may be eligible to receive staking rewards by keeping MINA in your CoinList Wallet. Once you deposit MINA into your CoinList Wallet, you are automatically opted into staking rewards. There is no action on your end required to participate. Please note that MINA held on CoinList Pro do not earn staking rewards.

3. How much are MINA staking rewards?

The MINA network currently has an estimated 16% in rewards for users that have MINA deposited into their CoinList wallets. Please note that this return is not guaranteed and is subject to change. The estimated reward takes into account CoinList's fee along with the percentage of tokens deposited that remain unstaked for liquidity purposes.

4. What fees are charged for this staking service?

A 15% fee will be taken from your earned staking rewards. Your staked principal will not be affected by the fee.

5. Do I have to buy my MINA on CoinList to earn staking rewards?

No. Users who have procured their MINA from other means or trading venues are able to deposit their MINA into their CoinList Wallet and automatically be enrolled in the staking rewards program.

6. Who is eligible to earn MINA staking rewards on CoinList?

Anyone who is able to open up a wallet on CoinList and deposit MINA into their account is eligible for MINA staking rewards on CoinList. CoinList Wallets are not available in all jurisdictions, please visit this page to see our list of approved jurisdictions. Not available for citizens and residents of the US and Canada. 

7. What are MINA staking rewards paid out in?

MINA staking rewards on CoinList are paid out in MINA. This means you will accrue additional MINA by keeping your MINA in your CoinList wallet. 

8. When will I receive my MINA staking rewards?

Once per month, CoinList will distribute rewards to users pro-rata of their average holdings over the month. We will notify you via email once your rewards have been distributed into your CoinList wallet. 

9. Will my staking rewards be automatically re-staked? Are MINA rewards compounding? 

Yes, your MINA staking rewards are automatically re-staked and earning additional rewards unless you withdraw or trade them. MINA rewards are compounding daily, but are only distributed once per month. 

10. Who is the MINA staking provider for CoinList?

Currently, MINA tokens held in CoinList Wallets are delegated to Figment, a professional staking service.

11. Can I choose who my MINA tokens are delegated to?

CoinList does not include the functionality to choose to whom your tokens are delegated (i.e. they are automatically delegated to Figment). In order to choose who your tokens are delegated to, you will need to transfer your MINA tokens to a wallet that you control yourself.

12. How do I opt-out of MINA staking rewards?

You will automatically receive staking rewards by holding MINA in your CoinList Wallet. If you would like to opt-out of MINA staking rewards, go to the Staking page > Select MINA > Select “…” for more options > Toggle “Auto stake assets” off. Please note that if you opt out of staking, your earned staking rewards will be distributed at the end of the month along with the regular staking reward distributions. You will not receive your earned staking rewards early.

For Mina Token Sale participants only: 

13. Have I been earning block rewards since the sale date?

Yes. The MINA tokens you purchased have been earning staking rewards since the sale. These accrued rewards will be paid into your CoinList Wallets on May 31 when your tokens unlock.

14. How do I earn “Supercharged Rewards”?

“Supercharged Rewards” are automatically enabled for the MINA tokens you purchased on CoinList. You do not need to take any action to activate these rewards. The staking rewards you will be paid on May 31 (and each month thereafter for the first 15 months after mainnet launch) include Supercharged Rewards. More information about Supercharged Rewards can be found here.

Casper (CSPR) Staking on CoinList

1. What is Casper (CSPR) staking?

Casper is a layer-one blockchain built for application development and scalability. It aims to support enterprise applications without compromising cost, decentralization, or security. Casper uses a Proof-of-Stake (PoS) consensus protocol called Highway to secure the network and verify transactions. Casper rewards network participants for helping secure the blockchain through staking. CoinList will facilitate staking for users, for which CoinList takes a 15% fee from staking rewards. Please note this fee is assessed only on the rewards earned and not your principal tokens. CoinList users that stake their CSPR receive rewards for their contributions. 

2. How much are CSPR staking rewards?

The Casper network currently offers up to an 8% reward rate for users that have CSPR deposited into their CoinList wallets. Please note that this return is not guaranteed and is subject to change. The estimated reward takes into account CoinList's fee along with the percentage of tokens deposited.

3. How do I earn CSPR staking rewards on CoinList?

There are two ways to earn rewards while staking CSPR on CoinList. 

 Vault Staking

Here you must lock CSPR tokens for staking. Locking can be done at any time and you will begin to earn rewards at the start of the next staking period. The staking period lasts 1 month. If you do not unlock your tokens by the end of the staking period, your CSPR, your initial CSPR deposit and CSPR rewards will be re-staked automatically for the next rewards period. 

 Auto-Staking

Here all you have to do is hold your CSPR on CoinList and you will start earning rewards. Rewards for auto-staking will be distributed at the end of each month.

4. When will I receive my CSPR staking rewards?

Your rewards will be credited to your account on a monthly basis.

5. Will my staking rewards be re-staked automatically? Do CSPR rewards compound? 

Yes, CSPR staking rewards are re-staked automatically and will continue to earn rewards until you unlock them (Vault Staking) or withdraw the CSPR you are holding on CoinList (auto-staking). CSPR rewards compound daily, but are only distributed monthly. 

6. Do I have to buy my CSPR on CoinList to earn staking rewards?

No. You may deposit CSPR into your CoinList Wallet and lock your CSPR to earn staking rewards. 

7. When will I be able to withdraw my CSPR staking rewards?

You can only withdraw or trade unlocked CSPR. Any CSPR that is being vault staked cannot be withdrawn or traded. You must initiate an unlock prior to the end of the staking rewards period. At the end of the reward period, unlocked CSPR will then be distributed to your CSPR wallet where you can trade or withdraw. Your request will be processed at the end of the staking period, and your original staked principal and accrued staking rewards will be distributed to your wallet after it is unbonded from the protocol (1-3 days).

8. Who is eligible to earn CSPR staking rewards on CoinList?

With the exception of US and Canadian residents, anyone who is able to open a wallet on CoinList and deposit CSPR into their account is eligible for CSPR staking rewards on CoinList. CoinList Wallets are not available in all jurisdictions, please visit this page to see our list of approved jurisdictions. 

9. What are CSPR staking rewards paid out in?

CSPR staking rewards on CoinList are paid out in CSPR. You will not earn any additional rewards in ETH or any other digital asset or token.

Eligible CoinList users who trade qualifying crypto during the promotion period (1.11.2021 - 1.31.2021) may be eligible to receive a bonus in ETH paid directly to your CoinList Wallet. To be eligible to participate in this promotion you must have participated in the NuCypher WorkLock on CoinList. Bonuses are calculated based on total traded volume in USD during the promotion period, and will be paid out as a flat payment based on the tiers outlined in the payout structure below: 

• Tier 1: $5,000 - $19,999 → earn $15 in ETH
• Tier 2: $20,000 - $49,999 → earn $50 in ETH 
• Tier 3: $50,000 - $99,999→ earn $125 in ETH 
• Tier 4: $100,000 - $499,999 → earn $200 in ETH 
• Tier 5: Trade over $500,000 → earn $750 in ETH 

For example, if a user trades between $20,000 and $49,999 on CoinList.co or CoinList Pro, they will earn an additional Tier 2 bonus of $50. Bonuses will be distributed within 7 days following the campaign period. There is a maximum of one bonus per user. Trading qualifications are dependent upon geographical and regulatory restrictions. Terms subject to change.

Eligibility: 

In order to be eligible for the referral bonus, users must be in one of CoinList Market's approved jurisdictions. Please see coinlist.co/legal for more details on approved jurisdictions. 

Additionally: 

• User must have participated in the NuCypher WorkLock on CoinList.
• User must complete KYC on CoinList and have an eligible wallet.
• User may trade on CoinList.co or CoinList Pro. 
• Only one deposit bonus may be applied per CoinList account.
• Only one entity per user is eligible.
• CoinList employees and contractors are not eligible. 
• User must trade during the campaign period (1.11.2021 - 1.31.2021).
• CoinList reserves the right to withhold bonuses to any user for any reason at its sole discretion. 

Period: 

Bonuses will be assigned on a first-come, first-serve basis during the campaign period: January 11, 2021 (1.11.2021) and January 31, 2021 (1.31.2021). 

Reward Distribution:

For each eligible user, CoinList will deposit ETH into that user’s CoinList Wallet subject to eligibility. Bonuses will be distributed 7 days following the campaign period. The exact amount of ETH will be calculated at the market price of ETH at the time of distribution. Bonuses may not be the exact dollar amount due to ether’s market price fluctuations. 

Additional Terms & Conditions:

You agree to be bound by the preceding rules (these “Rules”) and the CoinList Terms and Conditions, found here, by participating in this Trading Bonus Program. CoinList Markets does not guarantee any payment pursuant to these Rules. CoinList Markets reserves the right to change these Rules or cancel this Trading Bonus Program at any time in its sole and absolute discretion. CoinList Markets also reserves the right to render a user ineligible for participation in this referral program should it hold, in its sole discretion, that the user has engaged in any fraudulent, deceptive, abusive or unlawful behavior, including but not limited to Prohibited Use or Prohibited Businesses as those terms are defined in the Terms of Service, found here.

1. What is FLOW staking?

Flow is a Proof-of-stake based blockchain platform that rewards network participants for helping to secure the blockchain through staking. CoinList will facilitate staking for users, and Bison Trails will be acting as the delegated worker for FLOW staking on CoinList. CoinList users that stake their FLOW receive rewards for their contributions. 

2. How do I earn staking rewards on CoinList?

To stake FLOW on CoinList, deposit FLOW into your FLOW staking account. Deposits can be made any time and begin to earn rewards approximately 7 days (not guaranteed) after the next rewards period. Withdrawal requests are processed at the end of the rewards period and will be available in your wallet after it is unbonded from the protocol (7-14 days). Your funds and rewards will remain locked in the staking account until your withdrawal request is completed.

3. How much are FLOW staking rewards?

The Flow network currently offers up to a 4% annual rate of return for users that have FLOW deposited into their CoinList wallets. Please note that this return is not guaranteed and is subject to change. The estimated rewards takes into account CoinList's fee along with the percentage of tokens deposited that remain unstaked for liquidity purposes.

4. When will I receive my FLOW staking rewards?

Your funds and rewards will remain locked in your FLOW staking account until you withdraw them. 

5. Will my staking rewards be automatically re-staked? Are FLOW rewards compounding? 

Yes, your FLOW staking rewards are automatically re-staked and will earn additional rewards until you unlock them. You are only able to trade or withdraw unlocked FLOW. 

6. If I participated in the FLOW token sale and received FLOW rewards, will that FLOW be automatically deposited into my staking account?

If you participated in the FLOW token sale, and accrued staking rewards on your FLOW while it was locked up, those FLOW rewards will not be re-staked automatically. You need to visit coinlist.co/rewards and click on the “Deposit” button to commit the FLOW in your wallet into the staking account. 

7. Do I have to buy my FLOW on CoinList to earn staking rewards?

No. You may deposit FLOW into your CoinList Wallet and lock your FLOW to begin earning staking rewards. 

8. When will I be able to withdraw my FLOW staking rewards?

You can only withdraw or trade unlocked FLOW. Any FLOW that is currently being staked cannot be withdrawn or traded. You must initiate an unlock prior to the end of the staking rewards period. At the end of the reward period, unlocked FLOW will then be distributed to your FLOW wallet where you can trade or withdraw. 

9. Who is eligible to earn FLOW staking rewards on CoinList?

With the exception of US and Canadian residents, anyone who is able to open up a wallet on CoinList and deposits FLOW into their account is eligible for FLOW staking rewards on CoinList. CoinList Wallets are not available in all jurisdictions, please visit this page to see our list of approved jurisdictions. 

10. What are FLOW staking rewards paid out in?

FLOW staking rewards on CoinList are paid out in FLOW. You will not earn any additional fees in ETH or any other currency.

Oasis ($ROSE) is a privacy-enabled, scalable blockchain built for decentralized finance and a responsible, user-owned data economy. CoinList partners with Bison Trails to provide ROSE staking services to users.

To stake ROSE on CoinList, deposit ROSE into your staking account. Deposits will begin to earn rewards after the reward period starts. 

Withdrawal requests are processed at the end of each 4-week period and will be distributed to your wallet after it is unbound from the protocol (2 weeks). Your funds and rewards will remain locked in the staking account until your withdrawals are completed. ROSE staking rewards are automatically re-staked and will earn additional rewards until you unlock them.

The Oasis Network currently offers up to 10.75% in rewards for users that have ROSE deposited into their CoinList wallets. Please note that this return is not guaranteed and is subject to change. The estimated reward takes into account CoinList's fee along with the percentage of tokens deposited that remain unstaked for liquidity purposes.

When you deposit or purchase a supported Proof-of-Stake (PoS) asset on CoinList, you may be eligible to receive staking rewards by having that asset in your CoinList wallet. 

Once you deposit an eligible asset into your CoinList wallet, you are automatically opted into staking rewards. There is no action on your end required to participate, but you may opt-out of staking rewards at anytime from the Staking page > Select the asset > Select “…” for more options > Toggle “Auto stake assets” off.

Karma is a point system that rewards you for your activities on CoinList. Karma increases your chance of getting into Token Launches and exclusive offers when you contribute to crypto protocols. Earn for doing good for crypto!

Our Karma program continues to evolve and as it does, we will provide additional information. CoinList retains the right to modify the terms of the Karma program at any time.

Your Karma Score is the total amount of Karma you have claimed. Karma is earned by completing specific activities on CoinList. All the Karma that you earn by completing these activities must be claimed to increase your Karma Score.

View my Karma »

Your Legacy Karma is all the Karma you earned from the legacy Karma system. You will need to claim your Legacy Karma in order to transfer it to the new system. 

You can claim this Karma by logging in and going to the Karma page here. You will then see a claim available for "Legacy Karma" that has all the Karma you've earned from the legacy system. Simply claim and watch your Karma Score increase. Unclaimed Legacy Karma will expire May 15 at 23:59 UTC.

In case you're unable to claim, logging out of your CoinList account and logging back in should resolve the issue. If you still need further assistance, open a ticket with our support here.

You can earn Karma from Events and Achievements.

Events are activities that you can earn Karma from over a specified period of time. The Karma you earned during that event only becomes claimable once the event ends. If you don’t claim your Karma within 7 days after the event ends, this unclaimed Karma will expire.

Achievements are one-time claims awarded upon completing specific activities on CoinList, such as your first deposit, first trade, first stake, and more. Once an achievement is awarded, the Karma for that achievement becomes claimable.

Any Karma that you claim does not expire. Only unclaimed Karma may expire after a specified period of time.

See all the Events and Achievements you can earn Karma from today by logging into your Karma page here.

Your Karma Score compared to other Karma earners places you in one of five Tiers: Rust, Bronze, Silver, Gold, Platinum. 

Each Tier has a certain percentile of users, with Rust Tier being the bottom 40% of earners, and Platinum Tier being the top 5% of earners.

For Token Launches: Every single participant is randomly selected, but your Tier adds weight to the random selection. The higher your Tier, the higher the chance you get selected, though allocations are never guaranteed. For example, in one of our 2024 Token Launches, users in the Platinum Tier had 3x the chance to secure an allocation versus users in the Rust Tier.

Staying active and earning Karma keeps you ahead. The more engagement you have, the more Karma you can claim, and the higher your Tier can be.

CoinList waits for 30 confirmations to consider an ETH or ERC-20 transaction final. Although typically this should only take about ~ 5 minutes, this can take anywhere from 5 minutes to 4 hours. Especially during periods of high network congestion, the transaction can take longer. You can see the number of confirmations in your CoinList wallet.

Other than as set forth below, CoinList does not charge fees associated with withdrawing or depositing crypto. However, the applicable network may charge transfer fees, which are not paid to CoinList or the custodian. 

CoinList is in the process of upgrading our systems and increasing the number of banking partners available through the platform. As of March 29, 2023, we have paused support for USD ACH Transfers and Wires for this transition period. Withdrawals via wire transfer have been disabled. Deposits are unavailable for now, as well as ACH Transfers.

For the duration of this transition:

Conversion fees for USD/USDC will be 0%

Trading fees for the USD/USDT pair will be 0%

You can find all USD updates here.

Bitcoin transactions have hundreds to thousands of confirmations from their networks to confirm that they are real transactions. CoinList waits for 6 confirmations to consider the transaction - this can take anywhere from thirty minutes to twelve hours. During periods of high network congestion, transactions can take longer.

You can deposit any supported assets into your CoinList account by following the steps below:

• Log into your CoinList account 
• Visit https://coinlist.co/wallets
• Go to the wallet for the asset you’d like to deposit 
• Click “Deposit” 
• Copy and paste or Scan the QR code to obtain your CoinList wallet address 
• Follow the instructions on the deposit page and initiate your transfer

You can find our supported assets and blockchains here. Make sure you are researching and familiar with the addresses you are using to deposit any cryptocurrency.

As of March 29, 2023, we have paused support for USD ACH Transfers and Wires for this transition period. Withdrawals via wire transfer have been disabled. Deposits are unavailable for now, as well as ACH Transfers.

Yes. 

For withdrawals, you should re-confirm the withdrawal address plus the network supported on both your 3rd party exchange wallet and CoinList prior to submitting a withdrawal. Exchanges have various policies for crypto deposits, and the sending addresses don't always match the receiving addresses. We recommend you designate a return address for which you hold the private keys. CoinList is not responsible for transfers being appropriately credited to your account at a 3rd party exchange. We advise you to double-check the warnings on both the exchange you are sending from and CoinList before making these transfers.

In the meantime, you can find our supported assets and blockchains here. 

To unwrap WBTC into BTC, you first need to have WBTC in your CoinList wallet. Once your wallet is funded with WBTC:

• Click “Unwrap” from inside your WBTC wallet.
• Enter the amount of WBTC you wish to swap into BTC
• Click “Confirm Unwrap” to receive BTC directly in your BTC wallet.

WBTC will be debited from your WBTC wallet and you will receive BTC in your BTC wallet. 

Please note that you will have two different wallets. You will not receive BTC in your WBTC wallet. 

Wrapped Bitcoin (WBTC) is an ERC-20 token backed 1:1 by Bitcoin and held at Bitgo Trust, and the underlying holdings are verifiable here. WBTC brings the liquidity of Bitcoin to the Ethereum ecosystem. 

Users can wrap and unwrap BTC seamlessly via their CoinList wallet.

You can find the most up to date information on trading fees here.

A CoinList affiliate manages its own pool of BTC and WBTC, so the process is usually immediate. When demand is high, it is possible that the pool temporarily runs out of BTC or WBTC. If that is the case, the wrapping or unwrapping service will pause until the pool is replenished.

You may choose to hold your funds to be automatically converted when the pool is replenished. This situation is usually addressed within (6) to twenty-four (24) hours.

When you're logged in, click on Trade in the left navigation. 

Once you see the trading screen. You will then be prompted to enter an amount of a specific cryptocurrency you wish to buy or sell. Once you have set the amount, you can preview the order. 

After selecting “preview order”, you will be presented with the price for your order. You will have 30 seconds to confirm the trade. If you do not confirm the trade within 30 seconds, you will be required to re-input your order. The price may change after the 30 second window. Once you confirm the order, the trade will be considered final and it will be executed, you will see the resulting balances in your applicable CoinList Wallets.

Yes, you can find the most up to date minimum and maximum trade limits here https://coinlist.co/legal

A “private banking” account is an account (or any combination of accounts) that requires a minimum aggregate deposit of $1,000,000, is established for one or more individuals and is assigned to or administered or managed by, in whole or in part, an officer, employee or agent of a financial institution acting as a liaison between the financial institution and the direct or beneficial owner of the account.  

• virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections;
• legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency;
• transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable;
• some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction;
• the value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear;
• there is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future;
• the volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time;
• the nature of virtual currency may lead to an increased risk of fraud or cyber attack; 
• the nature of virtual currency means that any technological difficulties experienced by the licensee may prevent the access or use of a customer’s virtual currency; and
• any bond or trust account maintained by the licensee for the benefit of its customers may not be sufficient to cover all losses incurred by customers.

A foreign financial institution is: 

(1) a non-U.S. bank; 

(2) any branch or office located outside the United States of a broker-dealer; futures commission merchant or introducing broker; or open-end mutual fund company; 

(3) any other person organized under foreign law (other than a branch or office of such person in the United States) that, if it were located in the United States, would be a broker-dealer; futures commission merchant or introducing broker; or open-end mutual fund company; and 

(4) any person organized under foreign law (other than a branch or office of such person in the United States) that is engaged in the business of and is readily identifiable as: (a) a currency dealer or exchanger; or (b) a money transmitter.  

KYC stands for Know Your Customer and encompasses certain procedures that we employ to positively identify that you are, who you say you are. We use a number of tools to confirm your identity and ensure your eligibility for the CoinList services. This process can take between 0-3 business days for individuals, and for entities and trusts this can take up a week. 

You may be restricted from certain activities on the CoinList platform until you have completed identity verification. 

Foreign shell banks are non-U.S. banks without a physical presence in any country. A "foreign bank" is any bank organized under non-U.S. law or an agency, branch or office of a bank located outside the U.S. The term does not include an agent, agency, branch or office within the U.S. of a bank organized under foreign law.

CoinList prides itself on offering compliant products and services. As part of our compliance program, we determine which users are able to access information about our offerings. 

We have determined that, due to regulatory uncertainty or restrictions, users in your location are not able to access the page you were attempting to reach.

CoinList is where early adopters invest in and trade the best digital assets.

Non-US investors can invest and trade on CoinList as long as they meet local laws regarding investment compliance. Please visit coinlist.co/legal for more information and visit our Help Center for any questions.

CoinList Markets, LLC is registered as a money services business with the Financial Crimes Enforcement Network (FinCEN), Registration Number 31000158383629. CoinList Markets, LLC is registered with the Nationwide Multistate Licensing System and Registry (NMLS), ID number 1785267. 

CoinList Services, LLC is a technology services company that assists with the compliant purchase and sale of tokens and is not a licensed entity.

CoinList Lend, LLC is a proprietary cryptocurrency lender and is not a licensed entity. 

CoinList also operates other entities. You can view the full list of entities and affiliates and their associated licenses at coinlist.co/legal

What is Multi-Factor Authentication?

CoinList use Multi-Factor Authentication (MFA), also known as Two-Factor Authentication (2FA) for every account and most transactions, and we partner with top custodians like BitGo and Gemini Custody so your funds are safe. Funds held in cold storage are insured by our custodian partners' insurance policies. Best of all, crypto storage is free. We don’t charge any custody or wallet fees when using CoinList or the CoinList app.

How do I enable MFA?

In order to use CoinList wallets, you must set up device-based MFA. CoinList does not support SMS or phone-based MFA.

STEP 1

Download and install an authentication app for your phone or tablet. Some options:

• Google Authenticator (Android · iOS)
• Duo Mobile (Android · iOS)
• Microsoft Authenticator (Android · iOS)

STEP 2

Open the authentication app and follow the steps within the app for adding a new QR code. Scan the QR code image with your mobile device's camera and a new credential will be added to your authenticator app. 

Make sure to save the security/backup codes in a safe place. In the event that you lose access to your MFA device, these codes can be used to regain access to your account. The backup codes are unique to each account owner. 

STEP 3

Enter the six digit code where prompted and click the "Enable" button.

You are done! Now that MFA is enabled, you will need to enter a new 6-digit code generated by the authentication app every time you log in to your CoinList account. 

What if I get an invalid code error?

If you receive an invalid error code when enabling MFA, check that your authentication app and your mobile device’s current time zone are synced. Also ensure that the computer or device you’re setting up your CoinList account on is also synced to the correct time zone. Refreshing your CoinList account may also resolve the issue.

If you are still experiencing issues, create a new profile by clicking the "+" again on your app and try to add the QR code again. Clearing your cache and cookies may also resolve the issue. 

Security Page of Your CoinList Account

You can reach the Security page by selecting “Your Account” from the dashboard or by following this link: https://coinlist.co/accounts/security.  

If you did not save your backup codes when they were first provided, you can access them through the Security page of your CoinList account. If you lose access to your MFA device, these one-time codes will allow you to regain access to your account. 

What if I no longer have access to my MFA device or the backup codes?

If you no longer have access to your MFA device, you may be able to go through our automatic and fast-lane 2FA review process by selecting "Lost your 2FA code?" after logging in here: https://coinlist.co/login.

If you do not see this, please submit a support ticket here: https://coinlist.freshdesk.com/en/support/tickets/new for assistance and instructions. You will not be able to access your account until this process is complete. 

If you have lost access to your MFA device, do not attempt to create a new account. CoinList does not accept duplicate accounts. If you create a duplicate account, it will be closed and you will have to proceed with a MFA reset on your original account. 

Attempting to create a second account is in violation of our Terms of Service; Any violation of the Terms of Service may result in indefinite suspension of services and closure of a user's account.

Approve a New Device

CoinList requires that you approve a new device before you can access your account.

​

• You will also be prompted to reapprove your device if you:
• Clear the cache and cookies from your browser,
• Are using your browser's "private browsing" or "incognito" mode,
• Are using a VPN service or encrypted network,
• Log in to the CoinList app.

To approve a device, start by logging into your account and entering your 6-digit authentication code. You will then be directed to a page informing you that CoinList has sent you an email. Access that email with the subject line “Approve your new device to log in” on the same device and browser. Click the Approve this device button in the email and you will be directed to your account.

​

This approval process must be started and completed on the same device, same browser, and at the same location.

​

It may take up to 10 minutes to receive this email. If you attempt to log in again, you may receive more than one email. Only the most recent new device approval email will be valid. If you do not receive the email, check your spam and other subfolders. You can whitelist emails from CoinList (team@coinlist.co) to prevent them from being flagged in the future.

You can watch the New Device Approval process here.

Step By Step Instructions to Approve a New Device

When you log into your CoinList account from a new device, you will be prompted to follow these steps.

Step 1

Log in to your CoinList account and enter your 6-digit authentication code.

Step 2

You will be directed to an “Approve new device” page informing you that CoinList has sent you an email. 

Step 3

Access this email from the same device, browser, and location. Upon opening the email, click the “Approve this device” button at the bottom.

Step 4

You will be directed to your account where you are now logged in. 

Trouble Approving a New Device

Troubleshooting Steps for the CoinList App

​

We currently recommend accessing your CoinList account through a web browser instead of the app. Nonetheless, if you are logging into the CoinList app using your phone or tablet, the “Approve this device” button in the email may open a browser instead of the CoinList app. This prevents the app from approving the device. Here are a few workarounds:

• Try long-pressing the link. Your email may display an option for you to "open link" in the CoinList app.
• Make sure you are using the most recent "New device approval" email that is sent to you after your login attempt.

If that doesn't work, follow the steps below specific to your type of device.

​

For iOS, copy the link from the email you received and paste it into a new Safari browser.

​

For Android: 

• Go to your phone settings.
• Search for "opening links".
• Find "CoinList" under Installed Apps.
• Select "allow app to open supported links" or "ask every time".

​Additional Troubleshooting

​If you did not receive the “New device approval” email, check your spam and other subfolders. You may whitelist emails from CoinList to prevent them from being flagged in the future.

​

After clicking the “Approve this device” button, wait at least 10 minutes to receive the approval email before clicking the button again. Only the most recent device approval email will be valid.

If you are having issues with device approval, do not create a new account. Attempting to create a second account is in violation of our Terms of Service. Any violation of the Terms of Service may result in an indefinite suspension of services and closure of a user's account.

If you're still having trouble approving a new device, please submit a support ticket.

Filecoin lending on CoinList is a way for you to put your FIL to work by simply lending your FIL to CoinList. The Filecoin ecosystem is very young and many network participants are in need of FIL to supplement their working capital. 

We are currently running the 35th FIL Lending Program through CoinList. Participants have one option to lend their FIL: 

1. A 180-day loan with no early termination. Participants will earn a fixed 8.0% annualized rewards rate for 180 days – a net 3.95% return.

The 37th lending period opens April 12th and closes May 1st.

Participants who lend their FIL for will receive their principal + accumulated interest denominated in FIL back into their CoinList wallets at the end of the loan term. 

The loan start date for all loans in the 37th lending program will be May 1st. Once all loans are deployed, you'll be able to track your loan with the loan dashboard in your CoinList Filecoin wallet. 

In the 37th FIL Lending Program, participants have one option to lend their FIL: 

Option 1: 180 day loan with no early termination

• Participants will earn a fixed 8.0% annualized rewards rate on the principal FIL lent to CoinList for 180 days, resulting in a fixed net 3.95% return.

Participants have one option to lend their FIL through FIL Lending 37

• Option 1: 180 days – no early termination
• https://coinlist.co/fil-lend-37  

If you’d like to learn more about FIL Lending on CoinList, please visit the landing page here: https://coinlist.co/fil-lending

All users from CoinList's supported jurisdictions, except residents of Belarus and Venezuela.

Users from certain unsupported jurisdictions can still participate but it requires a manual process to execute the loan. For that reason, we require external FIL lenders to lend a minimum of $50k worth of FIL. 

If you're in an unsupported jurisdiction and would like to participate, please email charlie@coinlist.co 

Here is the timeline for the 37th FIL Lending Program through CoinList:

April 12, 2023: Lending period opens 

May 1, 2023, 9:00 am PST: Lending period deadline 

May 1, 2023: Loan start date 

October 28, 2023: Principal + interest distributed back into CoinList wallets unless terminated at an earlier date

Lending will be available on a first-come, first-serve basis. Earlier loans will be prioritized over later loans. CoinList may close the loan period early based on lender demand. Once your loan has started, you will not be able to access that FIL until loan maturity. 

5 or 100 FIL depending on the program.

If you participated in Filecoin's 2017 offering, your FIL will vest linearly on a block-by-block basis starting at mainnet launch, for the duration of your vesting period. For example, if your vesting schedule is 12 months, you will receive FIL on a block-by-block basis and each day receive approximately 1/365 of your FIL .

In order to self-custody your FIL, please go to coinlist.co/filecoin and edit your custodian option under 'Distributing To'. You'll want to select Self-Custody. The easiest way to self-custody is to use the 'Glif and Ledger' option, which requires a Ledger hardware wallet. You'll see instructions on setting this up after selecting that option.

Detailed instructions on setting up your Ledger to receive FIL are here: https://paper.dropbox.com/doc/Self-Custodied-SAFT-Guide--A72a5~JLiLiNKPhdLQP3ZbNhAg-dHxZu59oAeSw03RrRpCrd

As of September 17, 2020, we expect Filecoin to launch in the next few weeks. Protocol Labs maintains a public roadmap, which is the best place to look for accurate information.

CoinList expects to support FIL trading within hours of mainnet launch.

There are no fees for using CoinList Wallets to receive your FIL tokens.

Vesting occurs linearly on a block-by-block basis. In each block, an incremental amount of your FIL will become available and claimable according to your individual vesting schedule (6, 12, 24, or 36 months). 

Log into your CoinList account, navigate to Account > Tax Documents > Click the link to download your document(s).

If you do not have any documents available you will see the following message: "There are no tax documents available from CoinList at this time. If you are a U.S. person or entity, we will notify you via email if and when additional documents become available".

CoinList will also provide you with a Form 1099-B. This form reports to you all taxable cryptocurrency transactions (for example, sell for fiat or crypto-for-crypto trade) and corresponding proceeds, cost basis where available, and resulting gain/(loss) information for each taxable transaction. More information on cryptocurrency transactions can be found here. 

CoinList will provide you with a Form 1099-MISC. This form reports to you and the IRS any income generated from activities such as airdrops, staking, referrals, etc. in excess of $600.

The IRS requires that details of cryptocurrency transactions that qualify as a gain or loss to be reported on Form 8949, “Sales and Other Dispositions of Capital Assets”.

The US tax form 1099-B provides transactional information detailing capital gains and losses from disposing of capital assets. At this time, cryptocurrency is classified and treated as property. 

When you sell something for more than it cost you to acquire it, the profit is a capital gain and may be taxable. On the other hand, if you sell something for less than you paid for it, then you may have a capital loss and a reduction of your taxable capital gains or other income is possible. 

• The transactional details found on your 1099-B are used to fill out your IRS 8949. 
  
• A summary of the capital gains or losses from these transactions are reported on Form 1040 (Schedule D) of your tax return.
  

Your CoinList Form 1099-B will detail each asset you sold throughout the year with CoinList and report your cost basis, when available, for the assets you bought and sold on the platform. 

Understanding Form 1099-B and 8949

CoinList is on a mission to make cryptocurrency taxes as seamless as possible. CoinList provides all users that incurred a taxable disposition with a 1099-B, which itemizes all known taxable transactions. Similar to traditional equities, taxpayers are responsible for transposing the information on the 1099-B onto an IRS 8949. CoinList has partnered with TaxBit to automate and simplify the process of transposing your 1099-B onto your IRS 8949. Whether you only traded on CoinList, or you traded on multiple exchanges, completing your crypto taxes has never been easier.

This guide explains how to transpose your 1099-B onto your IRS 8949.

CoinList Was the Only Exchange I Traded On

If all of your assets were acquired and stored on CoinList’s platform then your 1099-B will be complete. The 1099-B provides you with all of your taxable events and can be directly transposed onto your IRS 8949 and filed. CoinList provides a courtesy copy of the IRS 8949 if all of a user’s acquisition information is known.

I Traded On Multiple Exchanges

If you acquired cryptocurrency on a third-party platform and transferred assets onto CoinList then your acquisition information may not be known. It is your responsibility to enter your acquisition information on IRS Form 8949 for assets that were acquired on another platform and were subsequently disposed of on CoinList. You will complete two IRS 8949’s. One that includes your known cost basis transactions and another for transactions that were missing cost basis.

Transpose Known Cost Basis Onto IRS Form 8949

The first step is to transpose transactions that have a known cost basis onto your IRS 8949. You will check box “A” for these transactions because cost basis information is known on Form 1099-B.

Transpose Missing Cost Basis Transactions on Seperate Form 8949

If a transaction is missing acquisition information then you will transpose the transactions onto a separate IRS 8949 tax form. You will check box “B” indicating that the acquisition occurred off platform and therefore was not reported on the 1099-B.

Methods to Completing IRS 8949

There are two methods to filling in missing cost basis information and completing your IRS 8949’s: 1) link your TaxBit account; or 2) manually enter the information. 

 (i) Link TaxBit Account (Recommended)

The easiest way to complete your IRS 8949 is to link your TaxBit account. TaxBit has a seamless integration with CoinList, as well as over a hundred other exchanges, allowing you to aggregate your trading activity across platforms. TaxBit automates the process of transposing your 1099-B onto an IRS 8949. Missing cost basis transactions that were acquired off of CoinList’s platform will automatically populate and your IRS 8949 tax forms can be downloaded from your account.

 (ii) Manually Enter Information

You can also solve missing cost basis information by manually entering the information on your IRS 8949’s. When manually filling-in missing cost basis information it is important to keep detailed records to substantiate the information reported.

Conclusion

CoinList is committed to making crypto taxes as simple as possible. To automate the process, all CoinList users are eligible for 10% off of their TaxBit plan: https://taxbit.com/invite/CoinList/. 

Disclaimer: CoinList does not provide tax advice and the information presented is not intended to be relied upon as advice concerning the appropriate treatment or possible tax consequences of any transaction. Please consult with your tax advisor. This article contains references to information obtained from third-party content providers (content hosted on sites unaffiliated with CoinList). As such, CoinList makes no representations whatsoever regarding any information obtained from third parties that may be referenced directly or indirectly in this article. 

Following KYC verification, you will be prompted to link one or more of your Ethereum wallets using a Metamask or WalletConnect browser extension. The wallet address that you link MUST be the same address that you bridge assets back from (e.g., users with address "0x123...abc" on Evmos can only bridge back to "0x12...abc" on Ethereum - the sending wallet address and receiving wallet address must be the same).

Please note that Wallet Link does not currently support multisig/smart contract wallets. If you are a DAO or individual needing to link a multisig wallet to your KYC’d identity, please reach out to nomad-recovery@coinlist.co from your Coinlist-associated email and we’ll be more than happy to assist.

Yes. You are required to successfully complete KYC and link/verify an eligible wallet address in order to be considered by Nomad for the recovery effort. If you are using an existing CoinList account and have already KYC-verified on our platform, there is no need to resubmit an application - you will be taken directly to the wallet linking step.

If you have previously registered with CoinList and submitted a KYC application on our platform, please use your existing account to register with Nomad. After navigating to the registration link, sign in with your CoinList and select your previously verified entity when prompted to - this will take you to the wallet linking step and there is no need to resubmit your information. Linking your KYC information to more than one CoinList account is against our policy.

Please find a guide to registering and completing KYC for Nomad's recovery efforts here.

CoinList will share the KYC verification status of accounts and their linked wallet addresses with Nomad to determine eligibility for the recovery of funds. CoinList will not share wallet addresses with any other third parties.

Yes, all users will be able to complete a KYC verification check irrespective of their residence, provided users are not associated with OFAC-sanctioned countries. Users who reside in unsupported jurisdictions will be able to access the Nomad Offering link, submit a KYC application, and link their wallet; however, they will not be able to access the CoinList platform (e.g., trading, deposits, staking, token sales).

If you reside in an unsupported jurisdiction and are having trouble completing KYC verification, submit a support ticket here.

To begin, simply log in to your CoinList account and follow the re-verification instructions on your home dashboard.

Government ID, updated selfie, and proof of address documentation issued within the last 3 months.

Re-verification should take less than 5 minutes to complete, after which you’ll be able to transact as usual on the CoinList platform.

From time to time, CoinList is required to re-verify all users of the CoinList platform to confirm the following:

• Transactions are in line with what is expected based on CoinList’s existing knowledge of the client; and
• To refresh user’s due diligence to ensure documentation is kept up-to-date and that the risk category applied to a client is either the same as it was when they were onboarded or is amended to reflect any changes that may have occurred since onboarding.

No. Your assets remain safe on the CoinList platform, and you may continue all activities following re-verification.

Your account will be held in ‘withdraw only’ status until re-verification is complete. Please note that your assets are safe at all times.

You can participate in Snapshot governance on CoinList if you hold $50 worth of the supported tokens in your CoinList Wallet at the time of each proposal’s governance snapshot (start date/time of the proposal). Please note, your balances in CoinList Pro will not count towards your available voting balance at this time. There will be a snapshot for every proposal that determines your voting power for each proposal. To participate, go to coinlist.co/governance, select the proposal, and vote during the voting period.

Participating in CoinList Governance earns eligible users Karma in two forms: 

• Governance Starter Karma
  Participate in a single governance vote on CoinList, and you will earn a one-time Karma boost of 100 Governance Starter Karma points (available only once per user).
• Governance Weekly Karma
  Users may receive 25 Karma for each proposal on which you vote through CoinList Governance thereafter, capped at 50 pts a week. Weekly Karma is issued once a week on Monday and expires after 18-weeks. Governance Weekly Karma will be awarded within a week of the applicable voting period closing.

See https://coinlist.co/help/how-is-karma-awarded for more details 

No, as the governance snapshot is taken before the voting period, you can move your tokens during the voting period. Your voting power for the proposal remains constant during the voting period based on how many tokens you held at the time of the governance snapshot.  

No, your unvested tokens on CoinList will not count towards your voting power.

You can participate in each proposal’s governance during CoinList’s voting period for each proposal, as CoinList determines in its sole and absolute discretion. CoinList will publish proposals within approximately one hour of the proposal being published by the applicable protocol. CoinList will submit its vote 12-24 hours before each on-chain proposal voting period ends. You will no longer be able to submit a vote once CoinList closes its internal vote and submits its vote on-chain. Thus, the CoinList voting period is at least 12 hours shorter than the on-chain voting period.

Users who hold $50 worth of supported tokens in their CoinList Wallet at the time of the proposal’s governance snapshot will be able to participate. Please note that users in certain jurisdictions will not be able to hold supported tokens in their CoinList Wallet due to regulatory constraints. Additionally, user balances in CoinList Pro will not count towards their available voting balance at this time. 

Uniswap incentivizes users to add liquidity to pools by rewarding providers with fees on trades. Market making, in general, is a complex activity that has the risk of losing money (compared to just hodling) in the case of big directional moves of the underlying asset price.

In the Uniswap Mining on CoinList, users that participate will be rewarded with accumulated fees on trades as well as the UNI token. 

To understand the risks associated with providing liquidity you can read this blog to get an in-depth look at how to conceptualize a liquidity position.

In sum, participating users are not guaranteed their principal amount back but are guaranteed their pro-rata share of the liquidity pool, accumulated exchange fees, and UNI tokens. 

The CoinList mobile app is currently unavailable in the App Store/ Google Play Store while we work on improving the mobile customer experience.

The mobile app remains accessible for users who installed it prior to August 2022, however, new downloads are unavailable.

Our website provides the most current and best CoinList experience. When the CoinList mobile app becomes available for download again, we will update the community. 

Thank you for understanding.

CoinList has indefinitely suspended trading of RLY on all CoinList platforms on August 5, 2022. You should still be able to withdraw your RLY at any time. Please refer to https://coinlist.co/fees for RLY minimum withdrawal amount and withdrawal fee.

Two-factor authentication (2FA) is an additional layer of security used to confirm your access to your account by requiring two forms of authentication. CoinList requires 2FA to be enabled for every account and you will be asked to provide this second form of authentication every time you log in.

How do I set up 2FA?

When creating a CoinList account, you will be asked to set up two-factor authentication. This is a requirement for creating a CoinList account and you will not be able to continue to the platform without setting this up.

Step 1. Download an authentication app of your choice on your mobile device. We recommend popular authentication apps like Google Authenticator, Duo Mobile, or Authy.

Step 2. Once the authentication app is downloaded, open the app and click the “+” icon to add a new account. You will then be given the option to either scan a QR code or enter a setup key manually. It is easier for most people to scan the QR code, however if that is not an available option to you, choose to enter the key manually and copy and paste the setup key shown on CoinList into your app.

Step 3. Once your CoinList account is successfully added to your authentication app, you will see a numeric code being generated for your CoinList account. Copy this code and paste it into the “Authentication code” input on CoinList to finish setting up 2FA.

You will be asked to save your backup codes. Make sure to save your backup codes in a safe place. Your backup codes can help you log into your account in the event that you lose access to your authentication device. These backup codes are unique to each account owner.

Having trouble?

If you are running into issues when submitting your authentication code on CoinList, check that your authentication app and your mobile device’s current time zone are synced. Also ensure that the computer or device you are setting up your CoinList account on is also synced to the correct time zone. Refreshing your CoinList account, clearing cache and cookies may also resolve the issue.

If you are still experiencing issues, repeat steps 2 and 3 in the How do I set up 2FA? section above, or try downloading a different authentication app to set up 2FA with. Be sure to visit the help pages of the authentication app you are using as well for more guidance.