Help & FAQs / Identity Re-verification

What happens if I don’t re-verify?

Your account will be held in ‘withdraw only’ status until re-verification is complete. Please note that your assets are safe at all times.

Other Identity Re-verification Questions

Why is this required?

Pursuant to section 19(3) and section 22(1) of the BVI Anti-Money Laundering and Terrorist Financing Code of Practice as amended, CoinList is required to screen users to ensure that no sanctioned individuals are transacting on the platform and identify politically exposed persons (PEPs) and individuals who have been connected to criminal activity. Pursuant to relevant regulations, CoinList is also required to conduct periodic AML/CFT/CPF reviews of our business relationships.

What if I have more questions?

Should you have any more questions, please submit a support ticket here.

Why do I need to re-verify my account?

From time to time, CoinList is required to re-verify all users of the CoinList platform to confirm the following:

Transactions are in line with what is expected based on CoinList’s existing knowledge of the client; and
To refresh user’s due diligence to ensure documentation is kept up-to-date and that the risk category applied to a client is either the same as it was when they were onboarded or is amended to reflect any changes that may have occurred since onboarding.

Is my account banned?

No. Your assets remain safe on the CoinList platform, and you may continue all activities following re-verification.

How long will the process take?

Re-verification should take less than 5 minutes to complete, after which you’ll be able to transact as usual on the CoinList platform.

What do I have to provide to re-verify my account?

Government ID, updated selfie, and proof of address documentation issued within the last 3 months.

How do I start my re-verification

To begin, simply log in to your CoinList account and follow the re-verification instructions on your home dashboard.

Can't find what you're looking for?

Submit a support ticket

This site is operated by Amalgamated Token Services Inc. and services are provided through its wholly-owned subsidiaries (altogether, “CoinList”). CoinList does not give investment advice, endorse or make recommendations with respect to any assets or provide legal or tax advice. CoinList Markets LLC (NMLS #1785267) is a Money Services Business registered with the Financial Crimes Enforcement Network and certain states as a money transmitter. Neither CoinList nor any of its officers, directors, agents, or employees makes any warranty, express or implied, of any kind whatsoever related to the adequacy, accuracy, or completeness of any information on this site or the use of information on this site. This site contains external links to third-party content (content hosted on sites unaffiliated with CoinList). As such, CoinList makes no representations or endorsements whatsoever regarding any third-party content/sites that may be accessible directly or indirectly from this site. CoinList services are only directed toward the residents of jurisdictions where such services are permitted. Some services may be limited to residents of certain jurisdictions, and disclosures may be required in specific jurisdictions, available here. Use of the site is subject to certain risks, including but not limited to those listed here. Assets offered on the platform are not insured by the FDIC, SIPC, or any similar organization. Users must conduct their own due diligence of any digital asset. Participating in digital assets is highly risky and may lead to total loss of funds. By using this site, you explicitly agree to our Terms of Service and Privacy Policy. CoinList and its employees, officers, directors, and affiliates may have interests in assets listed on this site and may also participate in certain offerings using the site (where permitted).

* Not available in all jurisdictions. Past rewards are not an indicator of future results.

Copyright © 2024 CoinList