CoinList is where the best crypto projects in the world raise capital and grow their communities. Through our token sale platform, we've helped projects like Filecoin, Blockstack, and Algorand raise over $500 million. Through our community-building tools, we've helped projects like DFINITY, 0x, and Dapper Labs (makers of CryptoKitties) engage developers and crypto enthusiasts. CoinList has also recently launched our professional trading platform, CoinList Pro and is supporting the $205m+ distribution of Filecoin in September. We are backed by top-tier investors, have offices in SF and NY, and are just getting started.
The customer operations team at CoinList is the primary interface between CoinList and the investors and traders using our suite of products. Developing and maintaining trust with users is a core part of our business. You’ll answer inbound questions about our product and identify and communicate issues in concise language. You’ll also work closely with our compliance team to ensure that users are able to smoothly navigate our compliance process.
We’re especially interested in candidates who have held support or operational roles at crypto-currency or fintech companies, or regulated companies more generally. This is a remote, part-time (~20 hours/week) position.
Who you are:
What you will do